Probably the best company and service I’ve encountered
8 days from enquiry to car being delivered
Highly recommended
Sonia Marshall, Carparison
20th April 2022
Good morning! Thank you so much for your kind words and 5 star rating, we really do appreciate it! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Very good service!!
Cant wait to use you again, Very Easy and quick
Sonia Marshall, Carparison
20th April 2022
Good morning! Thank you so much for your feedback and 5 star rating. It was our pleasure to be able to assist you again and look forward to welcoming you back very soon. With best wishes, Sonia.
Very good service received all the way through
Sonia Marshall, Carparison
8th April 2022
Good morning! Thank you for your feedback and the 5 stars! We are so pleased that we were able to assist you with your new lease deal. Wishing you many happy and safe travels. Best wishes, Sonia
Very good customer service
Excellent service the team are amazing and pulled out all the stops.
Sonia Marshall, Carparison
8th April 2022
Good morning! Thank you for your wonderful review and 5 stars, we really do appreciate it! From all of us here, wishing you many happy and safe travels. Best wishes, Sonia.
first lease car
very easy car purchase- first time I have leased a car and all aspects made easy and fast professional service
Sonia Marshall, Carparison
8th April 2022
Good morning! Thank you for your very kind review and 5 stars! We really do appreciate it and we are delighted that we were able to assist you with your first lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Excellent support to meet my changing requirements
Sonia Marshall, Carparison
4th April 2022
Good morning Emma! Thank you for your feedback and 5 star rating! We really do appreciate it and we are so pleased that we were able to assist you. From all of us here, we wish you many happy and safe travels. Best wishes, Sonia
Car was delivered on the date agreed; however there were a number of process flaws...no prior notification an hour before delivery, car was delivered in a very dirty condition, there were stains on the inside of the vehicle and the delivery driver was not the most professional in behaviour to say the least.
Sonia Marshall, Carparison
4th April 2022
Good morning. Thank you for your feedback. Firstly, we would like to offer our apologies that you did not receive the level of service that we would have expected for the delivery of your vehicle.
I can see from the communications between yourself and our administration team that the supplying dealer have extended their sincere apologies that you were not called prior to the delivery and for the condition in which your vehicle arrived and as a gesture of goodwill, have agreed to cover the cost of a valet.
We carry out reviews on all our suppliers from time to time, so this type of feedback is very important to us to help us continuously improve our customer journey. If we can offer any further assistance, please do not hesitate to let us know. With best wishes, Sonia.
Audi A6
Very friendly staff, customer focused and great delivery handover
Sonia Marshall, Carparison
4th April 2022
Good morning! Thank you for your feedback and 5 star rating! We really do appreciate it and we are so pleased that we were able to assist you. From all of us here, we wish you many happy and safe travels. Best wishes, Sonia
Amazing from quote to delivery
Brilliant serice
Sonia Marshall, Carparison
4th April 2022
Good morning! Thank you for your feedback and 5 star rating! We really do appreciate it and we are so pleased that we were able to assist you. From all of us here, we wish you many happy and safe travels. Best wishes, Sonia
Brilliant company to deal with !!
A big thank you to Yasmin and Chloe at carparsion ✅ From the start the excellent service I received-all the way through until my new Mercedes A Class was delivered by John from Mercedes south west. I would 100% recommend this company and will look forward to ordering
my next car through this company!! 👍
Sonia Marshall, Carparison
4th April 2022
Good morning! Thank you for your wonderful feedback and 5 star rating! We really do appreciate it! Chloe and Yasmin are both thrilled and are very pleased that they were able to assist you. From all of us here, we wish you many happy and safe travels. Best wishes, Sonia
great service
Sonia Marshall, Carparison
4th April 2022
Good morning! Thank you for your feedback and the 5 stars! We really do appreciate it and we are so pleased that we could assist you. Best wishes, Sonia
Best lease company I found by far!!
Communication and support fantastic! Best pricing and really helpful. Their online prices were actually backed up by reality of available cars not just offers fishing for enquiries that turned out to be unavailable, as I experienced with many other
Sonia Marshall, Carparison
4th April 2022
Good morning Matthew! Thank you for your feedback and 5 stars! We are so pleased we could assist you with your lease deal. We all wish you many happy and safe travels. Best wishes, Sonia
Very easy to deal with treated like an individual
Sonia Marshall, Carparison
4th April 2022
Good morning! Thank you for your 5-Star review. The team were very happy to assist you in leasing your vehicle. Wishing you many safe travels in your new car. Best wishes, Sonia
Always able to speak to the case handler who was very helpful and available.
Would recommend
Sonia Marshall, Carparison
4th April 2022
Good morning! Thank you so much for leaving us a 5-star review! We really do appreciate it. We are so glad that we could assist you in leasing your new car. We hope you enjoy it! Best wishes, Sonia.
Outstanding Customer Service
Amazing customer service from start to finish! I had my initial quote from Phil and he was excellent helping me to find my car. Then Chloe took over the admin side and she was brilliant. She couldn't do enough to help to ensure I got my new car quickly as I was without a car. She responded immediately to any questions I had. Processed documentation quickly to ensure no delays. I received my car in less than 3 weeks of my fist enquiry with Phil. This is remarkable service as there are a shortage of new cars. My local dealership couldn't provide me with the vehicle I wanted for months but Carparison had it delivered in less than 3 weeks. By far the best leasing company I have ever dealt with. Refreshing to have such outstanding customer service!
Sonia Marshall, Carparison
29th March 2022
Good morning Kim! Wow! Thank you so much for the wonderful feedback, I know that Phil and Chloe are over the moon with your kind words and are both very happy to have been able to assist you. Wishing you many happy and safe travels. With best wishes, Sonia.
Your service was excellent driver how deliverd my new t cross was very helpful with all aspects of the car I would like to thank all the team kind regards chris
Sonia Marshall, Carparison
29th March 2022
Good morning Christopher! Thank you for your feedback and 5 star rating, we really do appreciate it. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great from start to finish
Sonia Marshall, Carparison
29th March 2022
Good morning Samuel! Thank you for your feedback and the 5 star rating, we really do appreciate it! From all of us here, we wish you many happy and safe travels. Best wishes, Sonia
5 Star Service
Great service and communication from start to finish. Easy to understand process with People who really do care - great effort
Sonia Marshall, Carparison
25th March 2022
Good morning ! Thank you for your feedback and 5 star rating, we really do appreciate it! From all of us here, we wish you many happy and safe travels. Best wishes, Sonia.
Efficient, Friendly Service
I was kept well informed from my initial enquiry until I was in receipt of my car. Emails & calls were responded to promptly. Good service. Would use again.
Sonia Marshall, Carparison
25th March 2022
Good morning ! Thank you so much for your feedback. We would love to understand what more we could have done to achieve 5*'s as this will really help us improve our service. If you are happy to provide any more detail, please send this to me at [email protected] and our Customer Experience team will review any additional comments accordingly. Best wishes, Sonia
Good, friendly and professional service.
Sonia Marshall, Carparison
25th March 2022
Good morning Kathryn! Thank you so much for your feedback. We would love to understand what more we could have done to achieve 5*'s as this will really help us improve our service. If you are happy to provide any more detail, please send this to me at [email protected] and our Customer Experience team will review any additional comments accordingly. Best wishes, Sonia
