Great pricing and customer service.
Excellent customer service throughout and very competitive with leasing offer. Made the entire process extremely easy from the moment of first inquiry through to delivery, with nothing being too much trouble for the sales or admin teams. Very prompt and concise with their communication made Carparison a pleasure to deal with.
Aimee Green, Carparison
10th May 2021
Good afternoon Tom, thank you so much for this wonderful review! So glad you found our process easy and we were delighted to help you find a great lease deal. Hope you enjoy it!
Best wishes, Aimee.
Quick and efficient, good respond to questions, and informative information.
Aimee Green, Carparison
10th May 2021
Good afternoon James, thank you for leaving us a 5-star review! Happy to help you find a great lease deal. Hope you enjoy it!
Best wishes, Aimee.
Service is outstanding, support excellent, price competitive thank you
Excellent service, every question I had was answered contacted me with updates on the progress of my request for the contract.
everything was done over the internet with follow up phone calls to explain how it all worked and any issues to contact them can not fault them at all.
Delivery was fast and efficient they gave me a date and was contacted the night before to advise of delivery time by the delivery driver.
Aimee Green, Carparison
6th May 2021
Good morning Terry, thank you for leaving this amazing review! So happy we could assist you in finding a great lease deal and thrilled you found our services outstanding! we really appreciate it. Enjoy the new car.
Best wishes, Aimee.
Fantastic service at every stage of this
Process answered questions promptly and accurately
I would certainly use you again
Aimee Green, Carparison
6th May 2021
Good morning, thank you very much for leaving us a 5-star review! more than happy to have been able to assist you in finding a great lease deal. We look forward to welcoming you back! until then enjoy the new car.
Best wishes, Aimee.
Very efficient. Always replied to queries quickly. Would recommend.
Aimee Green, Carparison
5th May 2021
Good afternoon, thank you very much for leaving us this 5-star review! Gald we could help you find a great lease deal. Enjoy!
Best wishes, Aimee.
100% positive experience
Very positive experience. Good communication and all enquiries effectively dealt with. Would definitely recommend to friends and family
Aimee Green, Carparison
5th May 2021
Good afternoon, thank you so much for this lovely review! and thank you for the recommendation we really appreciate it. Hope you enjoy the new car!
Best wishes, Aimee.
AAAAA*****
Aimee Green, Carparison
5th May 2021
Good afternoon Elliott, thank you for giving us a 5-star review! appreciate it. We all hope you enjoy your brand new leased vehicle.
Best wishes, Aimee.
Professional, efficient and reliable.
Excellent service from start to finish. Professional, efficient and friendly. Communication from everyone involved, including the dealer used, was brilliant.
Aimee Green, Carparison
5th May 2021
Good afternoon, thank you for leaving us a 5-star review! Gald we could help you find a great lease deal. Hope you enjoy it.
Best wishes, Aimee.
Emma couldn't have been better.
Aimee Green, Carparison
4th May 2021
Good morning, thank you so much for leaving us a 5-star review. This is lovely, Emma will be so thrilled to read this! Hope you enjoy the brand new vehicle.
Best wishes, Aimee.
Very pleased
very pleased with the deal received and all the communication with regards to the deal
Aimee Green, Carparison
4th May 2021
Good morning Alan thank you for leaving us a 5-star review. We are delighted to have assisted you in finding a great lease deal. So happy you were pleased with the deal that you received! hope you enjoy the new car.
Best wishes, Aimee.
Very professional and efficient service from Carparison
Aimee Green, Carparison
4th May 2021
Good morning, thank you for leaving us a 5-star review! we really appreciate it. So pleased you found us efficient and professional it means we are providing the correct service our customers deserve. Really hope you enjoy the new vehicle.
Best wishes, Aimee.
Helpful and efficient
Both Chris and Louise were both extremely helpful and efficient from initial query thru to delivery. This is my first personal lease so I had lots of questions. The deal was also v competitive.
I have no hesitation recommending them.
Aimee Green, Carparison
4th May 2021
Good morning Mike thank you for leaving this great review. Happy to answer all of your questions and assist you in your first lease. So happy we could be the first! hope you enjoy the new car.
Best wishes, Aimee.
Carparison did great
Polite, prompt, clear and efficient. First experience of Car Wow and of Carparison and would recommend both
Aimee Green, Carparison
4th May 2021
Good morning, thank you very much for this lovely review, we really appreciate it. Gald we could help assist you in finding a great lease deal, hope you enjoy it!
Best wishes, Aimee.
Impressive Service
Great communication throughout, helpful and informative staff
Aimee Green, Carparison
4th May 2021
Good morning, thank you so much for leaving us a 5-star review! We were happy to help you with your lease deal really hope you enjoy it.
Best wishes, Aimee.
Brilliant from start to finish
A pleasure from start to finish. And I am completely blown away by the car. Highly recommended. Andy Tomlinson and Katie were great.
Aimee Green, Carparison
4th May 2021
Good morning Andrew thank you for leaving a lovely review and for such kind words. We are delighted you like the car and both Andy and Katie will love reading this!
Best wishes, Aimee.
Very detailed explanation of what model type I would receive and what differences each car model had, detailed explanation of payments and what was included with and without a maintenance package very helpful throughout and would highly recommend.
Aimee Green, Carparison
4th May 2021
Good morning Joseph, thank you for sharing your thoughts and leaving this great 5-star review! delighted we could assist you in finding a suitable lease deal. Hope you enjoy the new vehicle.
Best wishes, Aimee.
Everything thing went smoothly
Would use again
Aimee Green, Carparison
4th May 2021
Good morning David, thank you for leaving us a 5-star review! Happy we could assist you in finding a great lease deal. Hope you enjoy and we look forward to welcoming you back.
Best wishes, Aimee.
Quick service
Quick and easy purchase, first time leasing and they have been very helpful with providing information and answering any questions!
Aimee Green, Carparison
4th May 2021
Good morning, thank you for leaving us this great review! We are so happy our services were quick and easy for you, and w
e feel privileged we could help with your first-time lease! Hope you enjoy it.
Best wishes, Aimee.
Brilliant service, start to finish
Great service start to finish. Initial quote and discussions with Chris were honest, clear, and efficient - didn’t feel like a sales pitch at all. Paperwork was straightforward, then passed to Louise in admin who made the whole process a breeze. Really impressed with the all round service.
Aimee Green, Carparison
4th May 2021
Good morning Ben and thank you for leaving us this amazing review. So happy our team looked after you well right through the process. The team will love to hear this! Hope you enjoy your new lease car.
Best wishes, Aimee.
If you want to be ignored once they have your money, go with these guys!
Once they received my money and the deal was done, it became increasingly difficult to get hold of them. I spoke to the broker only once at the start and was then passed onto the Sales Admin. Once I had paid my Admin fee and the deal was done, it became nigh on impossible to get hold of her. Katie never returned my calls despite her colleagues taking the brunt of my frustrations and promising me a call back. Instead she decided to email me last minute before close of business so she didn't have to talk to me. I'm still waiting on that call back to this day!
The car was delivered dirty as it had been driven 200 miles here. The driver claimed that the car should be delivered clean and that they couldn't get it done because of the car washes being closed. But I still haven't received confirmation from Carparison that they will reimburse me the costs to go and get the car cleaned myself.
The car is perfect and I love it, just a shame you have to deal with unprofessional brokers who ruin the experience for you.
It would've been nice to have had an email (even a 1 liner) from the broker on the date of delivery, just to say something like 'Hope you enjoy your new car, any problems, let me know, etc.'. Clearly this was too much to ask for.
If they have the car you want at a good price then go for it, just don't expect too much from them and if you have any questions, don't bother asking them. Ask someone who cares
Sarah, Carparison
12th April 2021
Hi Daniel, thank you for taking the time to provide such comprehensive feedback. Your experience certainly falls well below our expected service levels and we can't apologise enough for the disappointment caused. Please expect a call from our Senior Management Team over the coming few days to help us reach a satisfactory resolution. Best wishes and our sincere apologies once again, Sarah