Great broker to deal with
This is my second vehicle leased via Carparison, I wouldn’t hesitate to use their services again if the offer met my needs
Sonia Marshall, Carparison
23rd March 2023
Good afternoon Ian! Thank you so much for your kind review and 5 star rating! It was a pleasure to welcome you back for another lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great Service - Highly Recommended
Tom has been amazing all the way through. No question was left unanswered, super fast responses and couldn't rate highly enough
Sonia Marshall, Carparison
20th March 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal and Tom is very happy with your kind words. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Tedious but better than the rest
The only company of 3 that could help me lease despite not being in the UK >3 years, process was slow and I didn’t get the Color car I wanted as by the time i was accepted ( in stock) , it was gone, but I was accepted
Sonia Marshall, Carparison
20th March 2023
Good afternoon, thank you for your feedback and 4 star rating. I have spoken with Chris this morning to try and understand more about your journey with us and I am sorry to hear that things weren’t as plain sailing as we would have liked whilst trying to obtain a finance agreement for you. However, I am pleased that we were able to get you over the line and into your new lease vehicle! From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
The staff involved were all very helf & knowledgeable
The only thing I would have appreciated a call to give a time of arrival. But everything was great.
Sonia Marshall, Carparison
20th March 2023
Good morning! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. I am sorry to hear that you did not receive a call from the logistics team ahead of delivery - we will most certainly feed this back to the dealer. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Would use again
Very efficient
Sonia Marshall, Carparison
20th March 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We look forwarding to welcoming you back at a future date. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great service from Taylor
Efficient professional service.
Sonia Marshall, Carparison
14th March 2023
Good morning! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Amazing as always
Sonia Marshall, Carparison
14th March 2023
Good morning, thank you for your feedback. Following on from my email last week, we would love to understand what more we could have done to achieve a 5* rating as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. With best wishes, Sonia.
Smooth process from start to finish. Excellent service!
Sonia Marshall, Carparison
7th March 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Excellent...
Sonia Marshall, Carparison
6th March 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
An easy and efficient handover
The car was delivered on time with good charge and in great condition. The handover was easy and well explained.
Sonia Marshall, Carparison
6th March 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! We are so pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
A thoroughly professional outfit.
A good price for the lease, a very straightforward administrative process clearly, promptly and pleasantly executed at all stages. Throughout the lengthy wait for the car I was kept informed.
Sonia Marshall, Carparison
6th March 2023
Good morning John! Thank you for your kind words and 5 star rating, we really do appreciate it! Thank you for your patience, whilst waiting for the delayed delivery of your vehicle and I am pleased that the team were able to keep you updated throughout. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great Service
Very smooth and simple process from start to finish. Steve, Tom and Vicki were very helpful and responded to queries very quickly.
Fab to go from enquiry to delivery of car in almost 2 weeks.
Sonia Marshall, Carparison
6th March 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! Steve, Tom and Vicki are delighted with your kind words and are very happy to have been able to assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great deal and easy to deal with.
Easy to deal with and delivered everything they said they would do and more.
Sonia Marshall, Carparison
1st March 2023
Good afternoon! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Delivered dirty & chipped alloy
Car was dirty and alloy wheel is marked and mud flap missing.
Sonia Marshall, Carparison
1st March 2023
Good afternoon, I am very sorry and disappointed to learn about the condition of your vehicle on arrival. I can see from the notes on file that Lauren has already made contact with you to ensure that we can get these issues remedied as soon as possible and that all costs relating to the offered valet and repair to your alloy will be covered by our logistics team.
I would like to offer our apologies that you did not receive the level of service that we would have expected for the delivery of your vehicle. If there are any further comments you would like to make about the delivery or regarding your journey with, please contact me:[email protected] With best wishes, Sonia.
Positive experience and quick turnaround from start to finish.
Super quick turnaround from start to finish, communication was great and transparent. Still waiting for my supercharger miles to be added to my account which is a little annoying, timing indication is unclear hence 4 stars.
Sonia Marshall, Carparison
28th February 2023
Good afternoon! Thank you for your feedback and 4 star rating. We are very pleased to have been able to assist you throughout your journey. With regards to the Supercharger miles, I can confirm we are continuing to monitor the situation are currently awaiting an update from Tesla so that we can determine when and how these will be added to your account. As soon as we have further information, we will be able to update you further. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great service!
Good price, great communications, any questions responded to quickly and efficiently. A query raised after delivery answered quickly.
Sonia Marshall, Carparison
23rd February 2023
Good morning! Thank you for your feedback and 5 star rating, we really do appreciate it! I know the team are thrilled with your kind words and very happy to have been able to assist you throughout your journey. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Great service and follow up
We had a very long wait for our ID3 (14 months) and yet the team were excellent at helping us with the original quote, securing our car and finance options and then keeping us up to date throughout the whole process. Big thanks to Anthony, Will and Chloe.
Sonia Marshall, Carparison
10th February 2023
Good morning Sarah! Thank you so much for your very kind feedback and 5 star review, we really do appreciate it! Anthony, Chloe and Will are delighted to have been able to assist you with your lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
I some times find it hard to write these reviews, as obviously i feel you cant really Judge a company until there are problems and hoe they handle those problems. But i suppose its a credit to carparison I have had none. All the staff i dealt with (Jasmine, Yasmin and Will) were outstanding quick at replying and informative with nice clear instructions. Ive leased many cars from many different brokers and Carparison were by far the best,
Sonia Marshall, Carparison
10th February 2023
Good morning Stephen! Thank you so much for your very kind feedback and 5 star review, we really do appreciate it! Yasmin, Jasmine and Will are thrilled to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
Excellent Customer Service
I had a great experience with Carparison from beginning to end. They helped with all my queries with quick responses, they explained all processes and kept me updated on everything that was happening.
Sonia Marshall, Carparison
1st February 2023
Good morning! Thank you so much for your feedback and the 5 star rating, we really do appreciate it! We are so pleased that we were able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
The best Iv ever dealt with when it comes to leasing. Thank you
This is one of the best companies that I’ve dealt with when it comes to leasing a car thank you very much to Chris Jasmine and Will
Sonia Marshall, Carparison
31st January 2023
Good morning Hafizur! Thank you so much for your wonderful feedback and 5 star rating, we really do appreciate it! Chris, Jasmine and Will are delighted with your kind words and are pleased to have been able to assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.
