Reviews

We are so sorry and are extremely disappointed to hear of your delivery experience, thank you for taking the time to raise this with us. All deliveries are driven to our customers, unless otherwise arranged, and the delivery mileage does not count towards your annual mileage limit. Nevertheless, we must apologise that this wasn't anticipated. Your experience with the delivery driver was unacceptable and we will be raising this with the dealership as a matter of urgency. We are stringent on our COVID-19 regulations for the safety of all involved so are both concerned and shocked by your account. Please send any further detail to us at [email protected] so we can investigate fully and update you on any response we receive from the supplying dealership. May we send our sincere apologies again and our reassurance that we will work with the dealership involved to ensure this doesn't happen again.

We have had an update from the dealership regarding the points you have raised to us and we would therefore like to provide this update: Firstly, they have communicated their sincere apologies for the way you were made to feel during your handover. They have confirmed that the delivery driver in question was exempt from wearing a mask for medical reasons but nevertheless recognise that this would be disconcerting. They will therefore reconsider how they make medical exemptions apparent to recipients going forward. The alcohol smell they have attributed to the products used to clean and sanitise the vehicle upon arrival. Once again, we sincerely regret the experience you have had with the delivery of your lease car and we thank you for bringing it to our attention. We are always available by email at [email protected] if you require any further clarity or explanation. Best wishes, Sarah

Good afternoon Mark, thank you for leaving us a positive review. Andy will be thrilled to read this, we hope you enjoy the new car when it arrives! Best wishes, Aimee.

Good afternoon Colin, thank you for this lovely review its very much appreciated. We are so happy we could make the process as easy as we could for you and so thrilled you are happy with the new car! enjoy it and have a lovely Christmas! Best wishes, Aimee.

Good afternoon Janice! thank you so much for leaving your thoughts. Thrilled we could deliver you excellent customer care, hope you enjoy the new car. Best wishes, Aimee.

Good afternoon, thank you for leaving your review. Glad we could assist you in finding a great lease deal. Hope you enjoy the new SEAT! Best wishes, Aimee.

Good afternoon, thank you for taking the time to leave this lovely review. We sorry to hear you have been waiting so long for a car, but ecstatic we could help you out and find you one as quickly as we could! enjoy and safe travels. Best wishes, Aimee.

Good afternon Kirsty, thank you so much for this smashing review! We are so happy our team could help you lease your first car, and that you were looked after how you should be. We look forward to helping you again in the future but for now enjoy your new car lease and drive safe. Best wishes, Aimee.

Good morning, thank you for taking time to write this lovey review. So happy we could assist you in finding a prefect lease deal! We all hope you enjoy your new car. Best wishes, Aimee.

Good morning David, thank you so much for this wonderful review. We were so happy to assist you in finding a new vehicle for you! we are thrilled you were pleased with our service and hope you enjoy your new lease. Best wishes, Aimee.

Good afternoon Bartosz, thank you for this marvelous review. We are thrilled to have been able to find you a vehicle swiftly. It was a pleasure to assist you and hope you enjoy your new lease! Best wishes, Aimee.

Good afternoon, thank you your this lovely review. We were delighted to find you a vehicle and hope you enjoy and have many safe travels. Best wishes, Aimee.

Good morning Jamie, this feedback is wonderful to read thank you for taking your time to write! Josh and Katie as well as all of us here at Carparison will be overjoyed to read this. We look forward to welcoming you back when your current lease is up. Best wishes, Aimee.

Good morning, thank you for your positive feedback we are so happy we could provide you excellent service! we hope you enjoy your leased vehicle. Best wishes, Aimee.

Hi Mark, we’re so sorry that your experience with us was less than perfect. We have passed your feedback onto our General Sales Manager who will be in touch to further investigate what went wrong. We hope our reimbursement of the £195 + VAT processing fee went some way to rectifying any inconvenience caused. Best wishes, Aimee.

Good afternoon Grant, thank you for taking your time to write this lovely review! Chris and Louise will be so happy to read this. We hope you do enjoy you lease vehicle and have many safe travels. Best wishes, Aimee.

Good afternoon Darren, thank you for this wonderful review! Josh and Louise will be so happy you had a pleasant experience. we hope you enjoy your new vehicle and have many safe travels! Best wishes, Aimee.

Good afternoon, thank for for leaving this great review! we hope you enjoy your new vehicle and look forward to helping you again in the future. Best wishes, Aimee.

Good afternoon, thank you for your review we appreciate it. So glad we could find you a great lease! hope you enjoy. Best wishes, Aimee.

Good morning Steve, thank you so much for leaving us this wonderful feedback. Yasmin and Kate will be over the moon with this! we really hope you enjoy it and looking forward to helping you again in the future. Stay safe. Best wishes, Aimee.

Good morning, thank you for taking time to leave this lovely review. So happy we could help you find a car and that we were able to deliver it to you quickly. Hope you enjoy it, best wishes, Aimee.